uGurus, LLC dba/ BC Gurus (we, us, our) office is open Monday - Friday 8am - 5pm MDT
We close for all United States government observed holidays, in addition to the Friday after Thanksgiving, and the days of Christmas Eve through New Years Day.
All refunds will be processed within 7 days.
We reserves the right to cancel any order at any time if it sees fit.
No refunds on template credit purchases.
No refunds on Unlimited plan purchases.
For new PLUS and PRO memberships: you have thirty (30) days from the date of the original purchase to request a refund for your monthly subscription. Any refund request after the thirty (30) day time limit will not be processed. You may cancel at anytime after the initial thirty (30) days has passed, but no refund will be given.
Excessive refunds will not be given. Membership refunds will not be given to any customer more than once. The money back guarantee is void after a customer has used it.
You may sell our templates directly to your customers, however, public resale of our templates in any part is not allowed. This includes, but is not limited to, making our templates available in your partner portal online business builder. Selling our templates to other Business Catalyst partners is not allowed.
Our templates contain stock photography, fonts, and other creative assets that are licensed from 3rd party vendors. Purchasing a template from BC Gurus does NOT license you to use these assets. You must purchase your own license. We are in no way transferring any licenses to you or your clients. If you want to use a photo, font, video, audio, etc included in one of our templates you must buy a license from the vendor.
The 14-day Free Trial offer for BC Gurus Pro accounts can only be redeemed once per Adobe Partner account. Any template licenses transferred under additional Free Trial accounts can and will be revoked. Repeat abuse will be flagged and Adobe will be notified.
When addressing financial matters in our site, videos, newsletters or other content, we've taken every effort to ensure we accurately represent our programs and their ability to improve your life or grow your business. However, there is no guarantee that you will get any results or earn any money using any of our ideas, tools, strategies or recommendations.
Nothing on our site is a promise or guarantee of earnings. Your level of success in attaining similar results is dependent upon a number of factors including your skill, knowledge, ability, dedication, business savvy, network, and financial situation, to name a few. Because these factors differ according to individuals, we cannot and do not guarantee your success, income level, or ability to earn revenue. You alone are responsible for your actions and results in life and business.
Any forward-looking statements outlined on our site is simply our opinion and thus are not guarantees or promises for actual performance. It should be clear to you that by law we make no guarantees that you will achieve any results from our ideas or models presented on our site, and we offer no professional legal or financial advice.
Users of our site hereby understand that the tools, processes, strategies, materials and information presented on our site are copyrighted and proprietary, so users agrees not to record, duplicate, distribute, teach or train from our information in any manner whatsoever without our express written permission. Any unauthorized use or distribution of our site proprietary concepts, materials, and intellectual property by you or your representatives is prohibited and we will pursue legal action and full damages if these terms are violated in order to protect our rights.
Under no circumstances will we be liable for any damages that result from the use of, or the inability to use, the materials or information on the site, or any products or services provided pursuant to the site, even if advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall the total liability to you by us for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you to us, if any, for accessing the site.
Under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of any advice, goods or services you receive from a guests on our site or at one of our events.
We are also not responsible or liable for any loss or damage that is caused or alleged to have been caused to our guests in connection with the display of their photo, name, or biography posted on our site or in our marketing materials.
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience: your information helps us to better respond to your individual needs.
To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature.
To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 18 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.
This policy was last modified on February 1, 2013.
Mail: 1234 E Colfax Ave Ste 201 Denver, CO 80218, US